Terms and Conditions

Effective Date: September 17, 2025

Welcome to Insono Hearing. By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree, please refrain from using our services.

2. Use of Website

  • You must be at least 18 years old to use this website.
  • You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

3. Medical Disclaimer

The content on this website is provided for informational purposes only and should not be considered medical advice. Always consult a qualified audiologist, ENT specialist, or healthcare provider before making decisions regarding your hearing health. Insono Hearing is not liable for any outcomes resulting from self-diagnosis or misuse of information provided.

4. Products and Services

  • We provide hearing aids, accessories, and related services. Product specifications, pricing, and availability are subject to change without prior notice.
  • All purchases are subject to our Refund & Return Policy.
  • We reserve the right to refuse service or cancel orders if fraudulent or unauthorized activity is suspected.

5. Pricing and Payment

All prices listed on our website are in INR and include/exclude applicable taxes (as stated). Payments must be made through approved payment gateways. We are not responsible for delays, errors, or charges imposed by third-party providers.

6. Intellectual Property

All website content including text, graphics, images, videos, and logos are the property of Insono Hearing or its licensors and are protected by copyright laws. You may not copy, reproduce, distribute, or exploit any content without prior written consent.

7. Limitation of Liability

Insono Hearing shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. We make no guarantees that the website will be error-free, uninterrupted, or virus-free.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, you can contact us at:

Insono Hearing
Email: care@insonohearing.com
Phone: 6204260510
Address: D-251, Ground Floor, D Block, West Vinod Nagar, New Delhi - 110092